Insurance Investigations

Mr. Hansen's family started working in the insurance industry, in 1970. Three years later Douglas started his career in law enforcement, where he worked as a police officer, sergeant, detective, Deputy, and Chief of Police for the next 23 years. Mr. Hansen has since retired from law enforcement, while his two family members are now corporate regional administrators for two of the nation's largest insurance carriers. Both family members are also planning on retiring within the next year, and have made arrangements to work with GGIS on a "full-time" basis.

Mr. Hansen conducted his first "surveillance" in 1974 as a bonded New York City Police Officer through MACY'S Department Store. Hansen was in a "Robbery Suppression Team" and his first assignment was to hide in designated parked cars and watch for "Armed Robbers" who were robbing Christmas shoppers at gun point while they were walking to their cars. Since 1974, Hansen has graduated three major law enforcement academies, and countless training events put on by local, State and Federal Law Enforcement Depts. Hansen has been told by San Francisco prosecutors that he was the highest formally trained cop in SFPD, with over 900 hours of formal training, most of it from the United States Drug Enforcement Agency and the Federal Bureau Of Investigation.

We handle all your insurance needs at Golden Gate Insurance Services.

We added another site that has a "work referral order form", which can be submitted for any case, as well as for insurance work.

  • AOE/COE: means "arising out of employment, or during the "course of employment" and requires investigators to gather all of the factual information and statements as they relate to an actual case. GET THE FACTS, before they change.
  • SUB ROSA: Is Latin for "under the rose" where meetings were held in secrecy Centuries ago. The term is now used by insurance firms referring to surveillance. We furnish both VHS and DVD film formats to our Clients.

The above person claimed to be disabled and unable to work.

  • Auto Liability
  • Incident Scene Photos
  • Subrogation
  • Written & Recorded Statements
  • Backgrounds, Records, & Locates
  • S.I.U Services
  • Records searches, including, but not limited to: National Criminal and Civil cases, WCAB EDEX, employment history, Multi-State Wide DMV, academic credentials and professional licenses.

Since 1991, we have successfully investigated THOUSANDS of industrial and non-industrial Insurance cases. We furnish our clients with clear/concise reports, and professional quality DVD media or film. Our clients are updated on a regular basis and completed reports are sent via the Internet, hand delivered, and/or sent US Mail.

Our reports contain still color photographs, inserted in the actual report. These pictures are taken from the surveillance film, depicting highlights. This allows the adjuster/client to visually follow along, while reviewing the report and film. Identification photos are also included. (See above)

A typical case starts with our own preliminary investigation. We obtain prior W/C records if needed, and we go over the information furnished, to determine what, if anything, we need to add. Our field work consists of an activity check to determine the proper method of surveillance. Once this preliminary investigation is completed, we proceed with the actual investigation. We adhere to state law and have strict guidelines regarding personal privacy. We adhere to the NAIC's Model Act regarding personal privacy and surveillance investigations. By utilizing both investigation and surveillance, FCI is able to provide a superior work product that is concise and accurate. This allows the Client to determine the validity of the claim, to accept it, or possibly deny the claim all together. If the claim is accepted, a major benefit of our investigation is to keep the injury exaggeration to a minimum.

We utilize state-of-the-art surveillance systems for acquiring both indoor and outdoor video, and our film success rate is over 98 percent. We also utilize a satellite communications network that enables investigators to be in constant contact with adjusters via radiophone and/or the Internet.

Douglas Hansen is a graduate and valedictorian of the United States Drug Enforcement Administration's Academy in Washington, DC, and has been conducting in-depth undercover investigations for over 34 years. Our video/film success rate, (98 percent) is the direct result of skills learned while working with experts from the FBI and DEA.

Please visit our new Insurance Investigation Site at

WWW.SCIFPI.COM

 

MISSION STATEMENT

We stand by our family values and guarantee client satisfaction. If, for any reason our client is not satisfied, the case will be reworked at no charge. We also offer "next day film and report" hand delivered, for those last minute must have situations. Thirty three years conducting surveillance means only one thing, " we get it right", I guarantee it.

Douglas D. Hansen, President

 

SFBAYPI@PACBELL.NET


Fog City Investigations is a full service, Private Investigation firm in California, with its Headquarters located in the San Francisco Bay Area. We also have offices located throughout California, Oregon, Florida, and New York. Our firm is comprised of highly trained and experienced, current and former law enforcement officials, each having at least 20 years of investigative service. Fog City Investigations conducts both general, and specialized in-depth investigations. Some of our services include, but are not limited to: video moving surveillance, video security surveillance equipment, home video security software and surveillance systems, software programs, church video surveillance systems, and counter surveillance equipment and systems. We specialize in succeeding where others can not. Half of our surveillance work is done for the insurance industry because of our high Success rate with Sub Rosa Investigations. Our Insurance investigators for Sub-Rosa, Subrogation cases, and AOE/COE Investigations are the best in the industry. These cases are done by insurance AOE/COE claims specialists. We stand by our Families' reputation for honesty, experience, and hard work, while offering a wide range of services for all of our clients' needs.

“All cases that may require the California DMV, Federal Credit Reporting Act, and/or The Gramm- Leach- Bailey Act are regulated by Law, and Government Regulations. We comply with these regulations without exception”

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ALL MAJOR CREDIT CARDS ACCEPTED

 

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