Douglas Hansen's family started working in the insurance industry in 1971. Three years later Douglas started his 22 year career in law enforcement, where he worked as a New York State University Police Officer, California Correctional Officer (San Quentin ) San Francisco Police Department as a plain clothes narcotic investigator, a uniformed patrol officer and a LWLP Sergeant. He worked as an Under Cover Narcotics Special Agent (Mid West Narcotic Task Force called a MEG Unit, as a Sworn Deputy Sheriff in ten counties covering ten thousand square miles, and Chief of Police in South Dakota. Mr. Hansen has since retired from law enforcement, while his two sisters became corporate regional administrators for two of the nation's largest insurance carriers. In 2008 both sisters finally retired, and joined FCI, bringing their insurance expertise to the business.

Mr. Hansen has always said "surveillance is an art, you are either born with it or not". Doug conducted his first "surveillance" in 1974 as a bonded New York City Police Officer (NYPD). Hansen was assigned to a "Robbery Suppression Team" and his first assignment was to conduct a two-man armed surveillance looking for two armed robbers conducting daytime armed robberies at Macy's in New York City. The robbers were holding up Macy's Christmas shoppers at gun point.

Since 1974, Hansen has graduated four major law enforcement academies, and countless training events by local, State and Federal Law Enforcement Agencies. Hansen was once told by the San Francisco District Attorney's Office that he was the highest formally trained police officer in S.F.P.D, from 1980 through 1995, with over 1900 hours of documented formal training, most of it from the United States Drug Enforcement Administration, U. S. Department of Justice, and the Federal Bureau of Investigation.

• AOE/COE: means "arising out of employment, or during the "course of employment" and requires investigators to gather all of the factual information and statements as they relate to an actual case. GET THE FACTS, before they change.

• SUB ROSA: Is Latin for "under the rose" where meetings were held in secrecy under a rose Centuries ago. The term is now used by insurance firms referring to the secrecy of surveillance of alleged injured workers, some of which are just plain false and some people are exaggerating their injuries. We furnish both VHS and DVD film formats to our Clients. Hansen has spent over 35 years doing surveillance for many reasons. Many people do not realize, surveillance is a gift, you are either born with it or not. Hansen is the best at "surveillance" and what the Insurance Industry calls "Sub-Rosa". As mentioned above, Sub-Rosa is Latin for under the rose used centuries ago, when certain people would meet under this "rose" which in fact meant they were swearing secrecy by their lives and the lives of their family to an oath of secrecy.
• Our percentage rate for getting much needed video/evidence on exaggerated and fraudulent claims is extremely high. So if you have a case where you stand to lose thousands or millions of dollars and you know the claim is exaggerated, you need to call us. Remember, proper Surveillance is an art, you are either born with it, or not. Hansen was born with it. To watch him work under cover, is to watch an artist. We also have our own radio network for Communication, which is a must if you are going to be successful.

This person claimed to be 100% disabled and unable to work. BUT, He was well enough to go fishing on his boat.

• Auto Liability
• Incident Scene Photos
• Subrogation
• Written & Recorded Statements
• Backgrounds, Records, & Locates
• S.I.U Services
• Record searches, including, but not limited to: National Criminal and Civil documents, WCAB EDEX, employment history, Multi-State Wide DMV, academic credentials and professional licenses.

Since 1991, we have successfully investigated THOUSANDS of industrial and non-industrial Insurance cases. We furnish our clients with clear/concise reports, and professional quality DVD and VHS video evidence. Our clients are updated on a regular basis and their completed reports are sent via the Internet, hand delivered, and/or sent US Mail. The client gets what he wants.

Our reports contain still color photographs, inserted in the actual report. These pictures are gleaned from the actual video surveillance film, depicting the claimant's identification and any highlights that might be of interest to the case. This allows the adjuster/client to visually follow along, while reviewing the report and film. Identification photos are also included. (See above)

A typical case starts with our own preliminary investigation. We obtain prior W/C records if needed, and we go over the documents given to us by the client to determine what, if anything, we need to add. Our field work consists of an activity check to determine the proper method of surveillance. Once this preliminary activity check is completed, we proceed with the actual investigation. We adhere to state law and have strict guidelines regarding personal privacy. We adhere to the NAIC's Model Act regarding personal privacy and surveillance investigations. By utilizing both methods of investigation and surveillance, we are able to provide a superior work product that is concise and accurate. Our surveillance film allows the Client to determine the extent of the injury, and whether there appears to be any exaggeration. If the claim is accepted, a major benefit of our surveillance film is that it usually shows the extent of the exaggeration, therefore, keeping the claim to a minimum.

We utilize state-of-the-art surveillance systems for acquiring both indoor and outdoor video, and our film success rate is over 98 percent. We also utilize a satellite communications network that enables investigators to be in constant contact with adjusters via radiophone and/or the Internet. We service the investigative needs of TPAs, self-administered, carriers, large and small employer's Human Resources and law firms.

MISSION STATEMENT

We stand by our family values and guarantee client satisfaction. If, for any reason our client is not satisfied, the case will be reworked at no charge. We also offer "next day film and report" hand delivered, for those last minute must have situations. Thirty five years conducting investigations and surveillance means only one thing, " we get it right", I guarantee it.

Douglas D. Hansen, President

SFBAYPI@PACBELL.NET

Fog City Investigations is a full service, Private Investigation firm in California, with its Headquarters located in the San Francisco Bay Area. We also have offices located throughout California, Oregon, Florida, and New York. Our firm is comprised of highly trained and experienced, current and former law enforcement officials, each having at least 20 years of investigative service. Fog City Investigations conducts both general, and specialized in-depth investigations. Some of our services include, but are not limited to: video moving surveillance, video security surveillance equipment, home video security software and surveillance systems, software programs, church video surveillance systems, and counter surveillance equipment and systems. We specialize in succeeding where others can not. Half of our surveillance work is done for the insurance industry because of our high Success rate with Sub Rosa Investigations. Our Insurance investigators for Sub-Rosa, Subrogation cases, and AOE/COE Investigations are the best in the industry. These cases are done by insurance AOE/COE claims specialists. We stand by our Families' reputation for honesty, experience, and hard work, while offering a wide range of services for all of our clients' needs.

“All cases that may require the California DMV, Federal Credit Reporting Act, and/or The Gramm- Leach- Bailey Act are regulated by Law, and Government Regulations. We comply with these regulations without exception”

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